Effective Date: April 22, 2026  ·  Last Updated: April 22, 2026

We're a small, independent chicken shop. We don't collect your data — but the ordering platforms we partner with do. Here's the straight story on who handles what.

PoppyCox LLC ("PoppyCox," "we," "us," or "our") operates a small, independent Nashville hot chicken business in Charlotte, North Carolina. This Privacy Policy explains our approach to customer information — which is refreshingly simple.

This policy applies to our website at www.poppycoxclt.com and to our restaurant operations.

We Don't Collect Your Data

The Short Version

PoppyCox LLC does not collect, store, sell, or share personal data from our customers. We don't run our own mailing list, loyalty database, customer accounts, or analytics platform. We're here to make great chicken — not to track you.

When you walk in, order at the counter, or pay in person, we don't ask for or keep any personal information beyond what's required to complete your transaction. We don't maintain a customer database. We don't build profiles. We don't share or sell information to advertisers or marketers — because we don't have any to share in the first place.

While PoppyCox LLC itself does not collect customer data, we do use trusted third-party platforms to process in-store payments and to offer online ordering and delivery. When you use any of these services, those companies collect and handle your information according to their own privacy policies — not ours.

We have no control over what information these vendors collect, how they store it, or how they use it. We use Toast Pos, DoorDash, UberEats, and Grub Hub for online ordering and deliviery services.

Agreement

The Short Version

By visiting our restaurant, using our website, or placing an order through one of our partner platforms, you agree to these Terms of Service. If you don't agree, please don't use our services.

These Terms of Service ("Terms") form a binding agreement between you and PoppyCox LLC ("PoppyCox," "we," "us," or "our"). Please read them carefully — they include important information about your rights, our responsibilities, and how disputes are handled.

Who We Are

PoppyCox LLC is a small, independent Nashville hot chicken business based in Charlotte, North Carolina. We operate a restaurant and this informational website at www.poppycoxclt.com. We partner with third-party platforms for online ordering, delivery, and point-of-sale services.

Use of the Website

Our website is provided for informational purposes — menu, hours, location, and links to our ordering partners. You agree to use the website lawfully and respectfully. You will not:

Attempt to interfere with, disrupt, or gain unauthorized access to our website or any related systems

Use automated tools (bots, scrapers, crawlers) to harvest content in a manner that burdens our hosting

Copy, reproduce, or redistribute content from the site for commercial purposes without our written permission

Use the site to transmit malicious code, spam, or unlawful material

Misrepresent yourself or impersonate PoppyCox in any way

We reserve the right to restrict or terminate access to our website for anyone who violates these Terms.

Ordering & Third-Party Vendors

PoppyCox LLC does not operate its own online ordering system. All online orders, delivery, and digital payments are handled by independent third-party platforms. When you place an order through any of these services, you enter into a separate agreement with that vendor, subject to their own terms of service and privacy policy.

PoppyCox is not responsible for the performance, pricing, fees, delivery times, cancellations, refunds, or customer service of these third-party platforms.